Shipping policy

Shipping Policy

Thank you for choosing Duboski Art Collaborative for your original and limited edition prints! We are committed to ensuring your artwork arrives safely and promptly. Below is our shipping policy, tailored to comply with California law:

1. Shipping Methods and Processing Times

  • We ship all orders via [insert shipping carriers, e.g., USPS, FedEx, UPS] to ensure your artwork arrives in perfect condition.
  • Orders typically process within 7-10 business days, excluding weekends and holidays. Once your order is shipped, you will receive a confirmation email with tracking information.

2. Domestic Shipping

  • We offer standard shipping within California and other states in the U.S. Shipping costs are calculated at checkout based on your delivery location and the size of the item.
  • The pricing for shipping is determined by the carrier’s calculators that are integrated into our website, ensuring you receive the most accurate and current rates available.

3. International Shipping

  • We are pleased to offer international shipping for our customers outside the United States.
  • For all international orders, shipping costs will be quoted either directly on our website at checkout or through email upon request.
  • The pricing for international shipping is also based on the carrier's calculators to ensure accuracy.
  • Please note that any customs duties, tariffs, or taxes incurred during international shipping are the responsibility of the customer, in accordance with applicable laws.

4. Shipping Inquiries

  • For any shipping inquiries, including requests for shipping costs for international orders, please contact us at duboskiartcollab@gmail.com. Our team is happy to assist you.

5. Damage During Shipping

  • While we take great care in packaging your artwork securely, if your item arrives damaged, please first initiate a claim through the carrier that delivered the item. This is necessary as all items leave from the original warehouse in good condition, and the carrier is responsible for the item once it is in their possession.
  • Additionally, please contact us within 7 days of delivery to report the damage. We will work with you and the carrier to resolve the issue promptly in accordance with California consumer protection laws.

6. Delivery Issues

  • If your order does not arrive within the expected delivery timeframe, please contact us, and we will assist you in tracking down your package.

7. Governing Law

  • This shipping policy shall be governed by and construed in accordance with the laws of the State of California.

Thank you for supporting Duboski Art Collaborative. We appreciate your business and hope you enjoy your new artwork!