Refund policy
Refund Policy
Thank you for your interest in our art products and prints! At Duboski Art Collaborative, we take great pride in the quality of our offerings. Our goal is to ensure that you are completely satisfied with your purchase. Below is our refund policy:
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Refunds: We do not offer refunds for any products unless they are received damaged. We encourage you to carefully review product descriptions and images before making a purchase.
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Damaged Items: If your item arrives damaged, please contact us within 7 days of receiving your order. To initiate the refund process, we require a clear photo of the damaged product along with your order number.
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Customer Care: We value our customers and will work with you to address any concerns regarding the damaged items. Our team will assess the situation and determine the best course of action, which may include a replacement or store credit.
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Non-Refundable Items: Please note that all sales are final on customized or personalized items, as well as items sold at a discounted rate.
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Contact Us: For any inquiries or to report a damaged item, please reach out to our customer service team at [your contact information].
Thank you for supporting our art community!